Self-service for accessories
Book your personal demo and discover how our solution automates your processes:
simply, securely and effectively.
Click & Collect
Easily integrate cora into your existing IT webshop. After completing the order, users can pick up their hardware directly - without any waiting time.
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IT asset ordering today
Many IT organizations provide their employees with an internal online store - a modern solution that offers clear advantages: Employees can order IT assets via self-service, approval processes are automatically integrated and billing to the correct cost center is seamless.
But once the order has been placed, key questions arise:
How does the ordered asset get to the end user?
Who takes care of the handover - and when?In practice, there are two common scenarios: Either the end user collects the device themselves, or onsite support hands it over personally. Both methods require a stock check and notification of the user - and bring with them typical challenges:
- The stock must always be up to date
- Asset handover is dependent on location and time
- There are delays, as orders are often only triggered at the time they are needed
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Delivery directly via cora
The ordering process in the online store remains unchanged for end users. The innovation happens in the background with cora as a warehouse and automated transfer station.
1) Immediate collection
The web store accesses cora's stock in real time. If the desired IT asset is available and does not require approval, it is reserved directly and is immediately ready for collection.2) Reservation at the nearest cora
If there are several cora stations, the nearest one is automatically suggested. If a release is required, cora informs the user upon receipt, including PIN and QR code for collection.3) Automated warehouse management
cora ensures that the stored IT assets are always fully stocked by automatically reordering them if the minimum quantity is not reached. -
Benefits for IT organization & end users
Processing the collection of a store order via cora brings clear benefits for IT support, for end users and ultimately for the entire company. Fewer interruptions, clear processes and more time for the actual core tasks at all levels.
From the perspective of the IT organization- Better service quality at lower costs
- Relief for on-site support
- No need to make appointments
- Automated warehouse management
- Clearly defined processes
- Bessere Servicequalität bei geringeren Kosten
- Entlastung des Onsite Supports
- Aufwand für Terminvereinbarungen fällt weg
- Automatisierte Lagerverwaltung
- Klar definierte Prozesse
From the perspective of IT end users- Time-independent collection
- Flexibility in time and place
- Click & Collect experience at the workplace
- Fast availability
- Zeitunabhängige Abholung
- Flexibilität bei Ort und Zeit
- Click & Collect Erlebnis am Arbeitsplatz
- Schnelle Verfügbarkeit
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How to implement Click & Collect with cora in your organization
cora can be introduced simply, straightforwardly and within just 8 weeks. The cora platform is seamlessly integrated into your existing system landscape, including your webshop. Let's talk about your current solution together. We look forward to hearing from you!
-
cora customer experiences
Find out how companies in over 10 countries are successfully using cora. In our customer stories, we show a variety of practical application scenarios. Let us inspire you!
IT asset ordering today
Many IT organizations provide their employees with an internal online store - a modern solution that offers clear advantages: Employees can order IT assets via self-service, approval processes are automatically integrated and billing to the correct cost center is seamless.
But once the order has been placed, key questions arise:
How does the ordered asset get to the end user?
Who takes care of the handover - and when?
In practice, there are two common scenarios: Either the end user collects the device themselves, or onsite support hands it over personally. Both methods require a stock check and notification of the user - and bring with them typical challenges:
- The stock must always be up to date
- Asset handover is dependent on location and time
- There are delays, as orders are often only triggered at the time they are needed
Delivery directly via cora
The ordering process in the online store remains unchanged for end users. The innovation happens in the background with cora as a warehouse and automated transfer station.
1) Immediate collection
The web store accesses cora's stock in real time. If the desired IT asset is available and does not require approval, it is reserved directly and is immediately ready for collection.
2) Reservation at the nearest cora
If there are several cora stations, the nearest one is automatically suggested. If a release is required, cora informs the user upon receipt, including PIN and QR code for collection.
3) Automated warehouse management
cora ensures that the stored IT assets are always fully stocked by automatically reordering them if the minimum quantity is not reached.
Benefits for IT organization & end users
Processing the collection of a store order via cora brings clear benefits for IT support, for end users and ultimately for the entire company. Fewer interruptions, clear processes and more time for the actual core tasks at all levels.
From the perspective of the IT organization
- Better service quality at lower costs
- Relief for on-site support
- No need to make appointments
- Automated warehouse management
- Clearly defined processes
- Bessere Servicequalität bei geringeren Kosten
- Entlastung des Onsite Supports
- Aufwand für Terminvereinbarungen fällt weg
- Automatisierte Lagerverwaltung
- Klar definierte Prozesse
From the perspective of IT end users
- Time-independent collection
- Flexibility in time and place
- Click & Collect experience at the workplace
- Fast availability
- Zeitunabhängige Abholung
- Flexibilität bei Ort und Zeit
- Click & Collect Erlebnis am Arbeitsplatz
- Schnelle Verfügbarkeit
How to implement Click & Collect with cora in your organization
cora can be introduced simply, straightforwardly and within just 8 weeks. The cora platform is seamlessly integrated into your existing system landscape, including your webshop. Let's talk about your current solution together. We look forward to hearing from you!
cora customer experiences
Find out how companies in over 10 countries are successfully using cora. In our customer stories, we show a variety of practical application scenarios. Let us inspire you!
"Our expectations were exceeded. We benefit from significant time savings and have been able to significantly improve our internal processes."
Aiman Willmann
IT Project Manager
Böblingen District Office
Böblingen District Office
These companies already use cora
Further use cases
Warehouse management & filling
With cora, the entire warehouse management of IT assets can be automated, right through to reordering and replenishment.
- Real-time stock overview
- Automated reordering
- Replenishment without IT knowledge
Rental of articles
It's easy to forget something in the home office. Charging cables, mice or replacement devices can be easily borrowed from cora.
- cora reminds users to return items
- Rental time can be configured individually
- Rental is completely self-service possible
Seamless integration into the IT landscape
cora can be seamlessly integrated into your existing system landscape thanks to standardized interfaces. Whether via certified, ready-to-use plugins or flexibly via REST API, cora integrates into your processes and tools.
Start-up in 8 weeks
Your decision in favor of cora marks the start of a clearly structured, three-phase implementation project. An experienced Customer Success Manager will guide you efficiently through all the steps from the start.
Experience cora in action
