Self-service withdrawal

Distribution of IT equipment today

On average, every employee needs a new, low-priced IT asset at least once a year - such as a mouse, keyboard, charging cable or other accessories.

In many companies, these standard items are still issued without being logged - quickly via IT support, without tracking. Alternatively, they are ordered via an internal web store, which requires time and coordination, especially when it comes to shipping or central warehousing.

The result: the organizational effort is often disproportionate to the low value of the goods and ties up resources that could be better used elsewhere.

Self-service withdrawal to cora

We are all familiar with self-service offerings from our private lives - uncomplicated, available at any time and immediately effective. It is precisely this principle that cora transfers to the IT asset issue in the company.

1) Authentication to cora
The end user authenticates herself to cora - for example via badge, RFID, app or personnel number.

2) Role-based offer & withdrawal
She selects the desired asset from a role-based store on the touch display. The appropriate compartment opens automatically and the asset is removed - problem solved.

3) Automated documentation in the background
At the same time, a ticket is created in the background in the ITSM system, for example. The asset is clearly assigned to the person and, if required, booked to the cost center.

4) Live inventory & warehouse transparency
Thanks to integrated weight recording, the stock level is updated in real time - for automatic and transparent warehouse management.

Benefits for IT and end users

The automated issue of IT accessories via cora brings clear advantages. Processes are simplified, resources are deployed in a targeted manner and the user experience is noticeably improved.

How to implement self-service with cora in your organization

cora can be introduced simply, straightforwardly and within just 8 weeks. The cora platform is seamlessly integrated into your existing system landscape, including your webshop. Let's talk about your current solution together. We look forward to hearing from you!

cora customer experiences

Find out how companies in over 10 countries are successfully using cora. In our customer stories, we show a variety of practical application scenarios. Let us inspire you!