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IT Field Support in Times of Social Distancing
Field support under Corona regulations is difficult because hardware replacement does not work remotely. An IT automat provides a remedy.
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When Home Office changes the Demands on IT Support
The topic of home office has moved into focus in recent months. New, more flexible working models also pose greater challenges for IT support.
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Smart Call Deflection smoothes your M-curve
The M-shaped daily curve of calls to the IT support team doesn't have to be. With the help of Smart Call Deflection, the daily peaks can be smoothed out.