Question 1

Compliance & Integrity

Accepted Answer

We stand for acting responsibly and with integrity. We comply with all applicable laws and internal guidelines and are committed to transparent, fair and ethical business practices.

Compliance with the law and IT security

We are committed to complying with all legal requirements, particularly in the areas of IT security, data protection and competition law. The protection of sensitive data is a top priority - both for our company and for our customers and partners. Every employee is responsible for complying with relevant regulations and must inform themselves accordingly.

Fair competition and anti-corruption

We act transparently and do not tolerate any form of corruption, bribery or unfair business practices. Our market activities are based on fairness and legally compliant methods. We conduct business relationships responsibly and only deal with gifts or invitations within the legally permissible framework.

Avoiding conflicts of interest

Private or financial interests must not influence business decisions. Existing or potential conflicts of interest must be disclosed in order to ensure independence and transparency. We expect all employees to act responsibly and not to jeopardize the trust of our customers and partners.

Question 2

Responsibility in dealing with technology

Accepted Answer

As an innovative company, we bear a special responsibility for the ethical development and sustainable use of our technologies. We focus on fair, secure and sustainable IT solutions that serve people and society.

Ethical development and use of IT automation

Our IT automation solutions should be used efficiently and responsibly. We develop our technologies with transparency, security and social benefits in mind. All employees are required to observe ethical principles when designing, implementing and using our systems and to identify potential risks at an early stage.

No discrimination or prejudice in algorithms

Technology must be fair and inclusive. We ensure that our algorithms do not promote discrimination or unintentional bias. To this end, we continuously review and improve our systems to ensure transparency, objectivity and equal treatment.

Sustainability and energy efficiency in IT

We are committed to using resources responsibly and making our IT processes as energy-efficient as possible. This includes both the development of our solutions and their operation. We promote sustainable technologies and actively look for ways to reduce the ecological footprint of our IT infrastructure.

Question 3

Fairness & respect in cooperation

Accepted Answer

We are convinced that an appreciative and respectful corporate culture is the basis for our joint success. We are committed to a working environment that is characterized by fairness, respect and cooperation.

No discrimination or harassment

We do not tolerate any form of discrimination, bullying or harassment - neither within the company nor in our dealings with customers, partners or suppliers. Regardless of gender, origin, religion, age, sexual orientation, disability or other personal characteristics, we treat all people equally and with respect.

Every employee is responsible for ensuring a safe and inclusive working environment. Anyone who experiences or observes discrimination or harassment is encouraged to report it - without fear of negative consequences.

Promoting diversity and inclusion

We believe in the strength of diverse teams. Different perspectives, experiences and backgrounds enrich our company and are a source of innovation. In the IT environment in particular, we are committed to promoting diversity and breaking down barriers for underrepresented groups.

Our managers have a special responsibility to guarantee equal opportunities and ensure that no one is disadvantaged on the basis of personal characteristics. In addition, we actively promote inclusion in product development by continuously improving accessibility and the accessibility of our services.

Professional and respectful communication

Open and respectful communication is essential to our success. We listen actively, treat different opinions with respect and resolve conflicts objectively.

When dealing with customers, partners and suppliers, we always act professionally, proactively and in a solution-oriented manner. We communicate clearly, transparently and proactively to ensure a trusting working relationship.

Question 4

Product quality & safety

Accepted Answer

We are committed to the highest quality and safety standards. Our products meet strict technical and regulatory requirements to ensure maximum reliability, safety and compliance. This applies both to our own development and to our suppliers, who are also bound by these standards.

Quality management & certifications

Our quality management system is based on recognized standards such as ISO 9001. For information security, we rely on ISO 27001 to ensure the protection of sensitive data. All suppliers must also meet these high requirements to ensure the security and integrity of our entire supply chain.

Software security & development

Our software development follows a structured and secure development process in accordance with the Secure Software Development Lifecycle (SDL) and the principles of BSI IT-Grundschutz. We rely on evidence-guided development, the dual control principle and regular vulnerability scans to identify and minimize risks at an early stage. We also ensure that our applications are protected by state-of-the-art encryption technologies and multi-factor authentication.

Hardware security & testing procedures

Our hardware products are subject to stringent external testing and meet the highest security requirements:

CE marking: All products undergo external CE certification to ensure compliance with legal safety standards.
EMC testing: Our devices are externally tested according to the highest available guidelines to ensure electromagnetic compatibility.
International safety standards: Our hardware meets comprehensive safety requirements, including international safety standards (e.g. tilt tests) and mechanical load tests.

With these measures, we guarantee that our products are not only efficient, but also safe, reliable and durable. The continuous improvement of our quality and safety processes is essential for us in order to meet the highest requirements.

Question 5

Sustainability in production & supply chain

Accepted Answer

Our production processes are based on the principles of ISO 14001 (environmental management) and ISO 50001 (energy management) in order to optimize energy efficiency and minimize environmental impact. Through continuous improvements, we strive for resource-saving and sustainable production.

Transparent and traceable supply chain

We attach great importance to the complete traceability of our materials and components. Proof of origin ensures that raw materials and components are primarily sourced from the EU. For steel and other critical raw materials in particular, we ensure that the entire value chain can be traced back to production.

Orientation towards the CSRD Directive

Even though we are not currently obliged to report in accordance with the Corporate Sustainability Reporting Directive (CSRD), we already comply with its requirements. This enables us to pursue a transparent and future-proof sustainability strategy.

Responsibility across the entire supply chain

We only work with suppliers who share our sustainability standards and comply with comparable environmental and social standards. This includes regular audits and close partnerships in order to develop sustainable solutions together.

These measures enable us to ensure environmentally friendly, transparent and responsible value creation - from material procurement to final production.

You can read more about sustainability in our sustainability promise.

Question 6

Occupational health & safety

Accepted Answer

The health and safety of our employees is our top priority. We are committed to safe and healthy working conditions - both in production and in our office environments. This commitment applies not only to our direct employees, but also to our partners in production, who must be equally committed to high safety standards.

Safety in the workplace and in production

We take comprehensive health and safety measures to prevent accidents and health risks. Our production facilities have clear safety guidelines that are regularly reviewed and improved. All machines, systems and work equipment comply with the applicable safety standards and are carefully maintained. Employees and external partners receive regular training to ensure safe working conditions and minimize risks.

Ergonomic and safe working conditions

We also attach great importance to health-promoting working methods in our office environments. Ergonomic workstations, sufficient breaks and stress prevention measures are essential for long-term well-being and productivity. These standards also apply to partner companies that work with us to ensure safe working conditions along the entire value chain.

Responsibility of employees and partners

Safety is a shared responsibility. Every employee and every partner company is responsible for complying with safety regulations and for the well-being of themselves and their colleagues. Sources of danger or unsafe working conditions must be reported immediately. Anyone who disregards safety rules or ignores risks endangers themselves and others - which is why we expect everyone involved to actively contribute to occupational health and safety.

Code of Conduct

Our seven focus areas