IT Service Point

cora perfectly complements existing IT service points by taking over all hardware withdrawal, return and rental tasks around the clock.

Your advantages

Many companies operate an IT service point for their employees - whether as a walk-in, classic counter or modern tech bar. This is where end users receive support with IT issues, with or without an appointment.

But opening hours are limited, and simple tasks such as handing out IT assets take up valuable time - time that could be better invested in more complex, consulting-intensive topics. cora is the ideal complement to the IT service point: as a transfer station for IT equipment, rental devices or prepared assets that is available around the clock, it noticeably relieves the support team. This allows your IT experts to concentrate on what really matters - value-adding advice and sustainable solutions.

Your advantages

Relief of the
IT support

Standard requests such as renting or returning items are processed automatically, giving the team more time for complex tasks.

Availability around
around the clock

cora is ready for use at any time, regardless of opening hours or staff deployment, and inspires the Endusers every day.

More focus
on projects

"With less operational effort, the IT department can concentrate more on strategic issues and individual consulting services.

cora as part of the IT service point

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Smart service extension

At Baloise, cora is integrated directly into the IT Service Corner, where it handles the lending, return and issue of IT assets around the clock - without any staffing requirements.

This frees up valuable time for the IT support team: they can concentrate more specifically on individual issues in the Service Corner and use additional capacity for strategic projects.

Read customer story

‭«With cora, innovation has found its way into the IT department.
The time required to issue a device has been reduced to less than a minute.»

Steven Tirrito
IT Support Digital Solutions Manager
Baloise

Suitable areas of application for IT service points

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Self-service for accessories

IT equipment such as mice, keyboards, batteries etc. can be obtained independently around the clock by users.

  • Authentication with badge
  • Automatic billing to cost centers
  • Innovative self-service experience
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Provision of hardware

Whether laptops, smartphones or higher-quality headsets: everything can be pre-stored in cora and collected by the user.

  • Full flexibility for the withdrawal
  • Set up laptops remotely for users
  • Store assets at all locations
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Rental of articles

It's easy to forget something in the home office. Whether it's a charging cable, mouse or replacement device, everything can be easily borrowed from cora.

  • cora reminds users to return items
  • Rental time can be configured individually
  • Rental is completely self-service possible
Read more

Experience cora in action

Book your personal demo and discover how our solution automates your processes:
simply, securely and effectively.

Book a demo