cora | Integrations

By connecting to your existing systems, cora becomes an integral part of your IT service management. End users authenticate themselves directly to cora, whereupon personalized asset offers are available to them.

At the same time, all necessary processes are automatically triggered in the background: Tickets are opened, routed and closed, assets are booked to cost centers and all processes are documented in asset management in an audit-proof manner and in real time. This creates a complete, seamless process chain across all systems.

Integration into the system processes

Integrations

Integrate cora seamlessly into your systems and processes

A key advantage of cora becomes clear during integration. Thanks to open, standardized REST APIs in JSON format, OAUTH2.0 authentication and end-to-end encryption, integration is quick and secure.

Whether via individual interfaces or certified plugins and extensions - cora can be flexibly integrated into your system landscape.

...and many other ITSM & ESM tools.

Service Now Integration

Certified ServiceNow PlugIn

For ServiceNow users, we offer an official plugin that can be installed in under five minutes - certified, secure and completely free of charge.

The "Built on Now" plugin meets the highest quality standards in terms of security and performance. Regular updates and ongoing support are of course included.

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Matrix42 Integration

Connection with Matrix42 Extension

For Matrix42 users, a specially developed extension is available that enables a seamless connection to cora.

All relevant workflows can be mapped directly in the cora platform - without media disruptions, with real-time data exchange on asset inventory and task history.

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Jira integration

Seamlessly integrated into Jira Service Management processes

As we work with Jira ourselves, we know all the requirements. The connection to existing service management processes is seamless.

Thanks to standardized REST APIs, OAUTH2.0 authentication and end-to-end encryption, we achieve maximum integration into your Jira infrastructure and processes.

Integration for identification

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Authentication via RFID or chip cards

Authentication to cora is crucial for secure self-service and reliable automation. By identifying the end user via the employee badge, all actions are clearly assigned and documented in an audit-proof manner.

The cora badge scanner is compatible with all common ID card systems - we take over the connection of your badges completely as part of the implementation.

Maximum availability and support

With clearly defined SLAs and coordinated services, we ensure maximum availability of software and hardware. For example, the minimum standard availability is an SLA of 99.8%. In this way, we ensure that cora works every day at all times.

Data protection at the highest level

All data is encrypted at all times and stored in certified geo-redundant data centers in full compliance with the GDPR. We rely on the highest security and compliance standards.