IT support for multiple locations - without additional effort

IT-Support für mehrere Standorte ohne Mehraufwand

Hardware management across multiple locations is challenging and expensive. The aim is to provide assets quickly and independently of location.


Companies with multiple locations, whether national or international, face the challenge of managing their IT efficiently and centrally. The IT department is often based at headquarters and has to manage all locations from there. This poses considerable difficulties - particularly in terms of hardware management, inventory management of IT assets and providing a consistent IT support experience for all employees.

Challenges of centralized IT management

1. Hardware management & distribution of IT assets

  • IT assets often have to be sent by post or even transported personally between locations. This results in high costs for shipping and logistics.
  • The response time is limited, as it can take several days for the required equipment to reach the new employee.

2. Rapid provision of workplace equipment

  • Hire times are getting shorter and shorter in modern companies: new employees need to be ready to work quickly.
  • Delays in the provision of laptops, headsets or other equipment lead to a loss of productivity.

3. Warehouse management from a distance

  • Without physical proximity to the sites, it is difficult to maintain a transparent overview of the stock of IT assets.
  • A lack of real-time data can lead to devices lying around unused or urgently needed hardware not being available in time.

4. Consistent IT support experience for all employees

  • Employees at different locations expect the same fast and professional support as those at headquarters.
  • IT teams need to ensure that every request is handled efficiently, regardless of where the employee is located.
  • «IT support across multiple locations doesn't have to be complicated - hardware distribution, inventory management and support processes can be organised efficiently and cost-effectively through automation.»

Show presence without being on site thanks to IT machines like cora

An IT machine like cora can solve these challenges and significantly reduce the workload of the IT department.

  • Automated issue and return of IT assets: Employees can obtain the hardware they need directly from the vending machine - without any waiting times or logistics effort.
  • Real-time inventory transparency: IT has a clear overview of which devices are at which location at all times.
  • Quick provision for new employees: IT can pre-configure devices and store them in the vending machine so that new employees can receive their equipment immediately.
  • 24/7 support option: Thanks to the connection to IT management systems, the vending machine can seamlessly document processes such as device replacement or returns.

Conclusion: Increased efficiency through smart IT automation

Companies with multiple locations benefit enormously from automated IT solutions such as cora. They reduce costs, speed up employee onboarding processes and ensure a standardised IT support experience - no matter where employees work. The central IT department not only gains in efficiency, but can also concentrate more on strategic IT tasks instead of spending time on the logistical management of IT assets.

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