In the age of Amazon Prime, one-click ordering and instant access to digital services, people also expect immediate fulfillment of their needs in the professional environment. The same-day experience is no longer a privilege for consumers, but is becoming the standard in the modern workplace. Companies that want to attract and retain talent need to start right here.
Same-day experience describes the immediate, smooth provision of resources, tools or services for employees. Anyone starting out today does not want to wait two weeks for access, licenses or the right equipment. Whether it's new software, access to a project drive, requesting a tool or IT accessories - it's all about immediate availability.
Example: Instead of a multi-stage process from ticket creation to approval procedures, the employee simply selects the asset they need at the cora Vending Machine - and gets what they need within a few minutes.